Business IT Support · Ōtaki & Kāpiti Coast · NZ-insured, 25+ years Mon–Fri 8am–8pm · Sat 9am–3pm·027 959 5000
Business IT Support · Kāpiti Coast

Business IT support & Microsoft 365 specialists.

Microsoft 365, Google Workspace, migrations, hosting, domains, SharePoint, OneDrive, antivirus, Defender and AI agents — set up properly, secured properly, and supported by real specialists on the Kāpiti Coast.

Microsoft 365 specialists Remote or onsite NZ-insured & GST-registered
Fluent in the tools your business runs on
Microsoft 365 Ubiquiti QNAP TP-Link
01Business Services

Everything your business needs, in one place

From cloud email and file storage to security, hosting and AI — we architect, set up and support the systems your business runs on.

Microsoft 365

Setup, administration and day-to-day support for Microsoft 365 — email, Teams, Office apps and users, done properly and secured properly.

Google Workspace

Full support for Google Workspace — Gmail, Drive, shared drives and admin — plus help deciding between Google and Microsoft 365.

Migrations to Microsoft 365

Move from Xtra, Google Workspace or on-premise Exchange to Microsoft 365 — mailboxes, files and DNS — project-managed with minimal downtime.

SharePoint

Structure, permissions and document libraries in SharePoint so your team can find, share and co-author files without the chaos.

OneDrive

OneDrive rollout and known-folder backup so every device is protected and staff files sync safely to the cloud.

Antivirus & Defender

Business antivirus and Microsoft Defender — endpoint, email and identity protection configured across your whole tenant.

AI Agent Creation

We design and build practical AI agents and automations — triaging enquiries, drafting quotes and connecting the tools you already use, with a human in the loop.

Web Hosting

Reliable web hosting and setup, with SSL, backups and the performance to keep your site fast and online.

Domains & DNS

Domain registration and DNS management — connect your domain to email, hosting, mail programs and marketing tools without the guesswork.

Identity & Security

Entra ID identity, Intune device management and Sentinel monitoring — MFA, conditional access and proper guardrails for your business.

Application Support

Integrating apps, single sign-on and first-line support for your users before escalating to the vendor.

Managed Workstation Support

Monthly per-machine cover: remote support agent, antivirus, ransomware protection and advanced threat protection.

02Microsoft Support Specialists

We understand Microsoft 365 — properly

Most local IT shops treat Microsoft 365 as just webmail. We work across the full Microsoft business stack every day, so your environment is set up right, secured right, and licensed so you pay for exactly what you need.

There's a world of difference between resetting a password and running a business on Microsoft 365. Licensing, identity, device management and security are their own disciplines — and getting them wrong is expensive, insecure, or both.

Plenty of providers have zero real experience with 365 business support, licensing, Intune, Defender or Sentinel. We do — hands-on, every day.
Microsoft 365Exchange OnlineEntra IDIntune DefenderSentinelPurviewSharePoint & OneDrive
Licensing & cost optimisationThe right plans for your team — no over-buying, no gaps.
Identity & access (Entra ID)Secure sign-in, SSO, MFA and conditional access done right.
Device management (Intune)Enrol, secure and manage Windows & Mac fleets from anywhere.
Threat protection (Defender)Email, endpoint and identity protection across your tenant.
Monitoring & SIEM (Sentinel)See threats early with proper logging and alerting.
SharePoint & OneDriveStructured, permissioned file storage that staff actually use.
03Business Pricing

Simple, upfront business rates

One clear hourly rate for business support — remote or onsite. No hidden charges for tools, insurance or admin. Microsoft licensing is billed separately at cost.

Business · Remote NO TRAVEL
$145 +GST / hour
No travel fee — fast remote help
  • No travel or callout fee
  • Windows & Mac
  • Ideal for 365, migrations & quick fixes
  • 15-min increments ($36.25+GST) after hour one
Book remote support
Business · Onsite
$145 +GST / hour
+ $62.50 travel & admin
  • On the ground across the Kāpiti Coast
  • Travel absorbed on longer / project work
  • 15-min increments ($36.25+GST) after hour one
  • Managed per-machine options available
Book onsite support
Pay by bank deposit, EFTPOS, cash, or credit / debit / Amex. A 3% surcharge applies for EFTPOS and is available to all clients. Microsoft 365 and other software licensing is billed separately at cost. After-hours work (Sundays, public holidays and outside normal hours) is charged at a 100% surcharge.
04Why Otaki IT for Business

Serious IT, built by people you can meet

Local, hands-on business IT with genuine Microsoft depth — and none of the lock-in.

01

Genuine Microsoft depth

Real, hands-on experience with 365 licensing, Entra ID, Intune, Defender and Sentinel — not just password resets.

02

Remote or onsite

Fast remote support at $145+GST/hr with no travel fee, or onsite across the Kāpiti Coast when you need boots on the ground.

03

You keep control

Your tenant, your domains, your data — in your own accounts. No lock-in and no black boxes.

04

Security-first

MFA, conditional access, Defender and sensible guardrails built in from the start, with a human in the loop where it matters.

05Good to Know

Business IT — frequently asked questions

Business support is $145+GST per hour. Onsite visits add a $62.50 travel & admin fee (absorbed on longer or project work); remote support has no travel fee. After the first hour we bill in 15-minute increments of $36.25+GST.

Yes. Remote support is $145+GST per hour with no travel fee, for Windows and Mac — ideal for fast fixes, Microsoft 365 changes, migrations and ongoing help.

Yes. We project-manage migrations to Microsoft 365 from Xtra, Google Workspace, on-premise Exchange or other IMAP providers — mailboxes, files to SharePoint/OneDrive, and DNS domain management — with minimal downtime.

Yes — unlike many local providers, we work across the full Microsoft business stack every day: 365 licensing and cost optimisation, Entra ID identity, Intune device management, Microsoft Defender and Sentinel monitoring, plus SharePoint and OneDrive.

Yes. We design and build practical AI agents and automations for local businesses — answering enquiries, drafting quotes, summarising documents and connecting to the tools you already use, with a human in the loop.

Yes. We manage domain registration, DNS and web hosting, and connect your domain to email, hosting and marketing tools.

Both are excellent; the right choice depends on how you work. We support both and will give you honest, plain-English advice — and can migrate you either direction if you've outgrown your current setup.

Our normal hours are 8am–8pm Monday to Friday and 9am–3pm Saturday. On Sundays, public holidays and outside these hours we charge a 100% surcharge on our rates.

06Get Started

Book business support, or ask us anything.

Prefer to talk it through? Call us:

027 959 5000

Lines open Mon–Fri 8am–8pm and Sat 9am–3pm. Book online any time — we'll pre-call to scope the work before we start.

  • $145+GST/hr — remote (no travel) or onsite
  • Microsoft 365 & Google Workspace specialists
  • Migrations, hosting, domains, security & AI
  • NZ-insured, GST-registered, 25+ years
Book business supportRemote or onsite — Ōtaki & Kāpiti Coast Call 027 959 5000Mon–Fri 8am–8pm · Sat 9am–3pm